Overview of the Web Personalization tool

Experiences Overview page

The Experiences Overview page lists all experiences that you've created. This includes experiences with draft, published, or paused statuses.

From this page you can:

• Create a new experience
• Edit a draft experience
• View the status of an experience
• Pause a published experience
• Resume a paused experience
• Preview published and paused experiences

Experiences column
The Experiences column lists the names of each experience. Under each name, you will see the domain the experience applies to. The most recent experience is located at the bottom of the list.

Status column
The status column shows the status of each experience.

• Draft
  Personalization has been started but is not published. This experience can be edited. 
• Published
  The Experience is live and your qualified contacts will see the personalizations if they land on your website. This experience cannot be edited. 
• Paused
  The experience was published but is no longer active. This experience cannot be edited. 

Pause or Resume an experience
If an experience is published or paused, there will be a button located on the far right of the experience row.

Learn how to publish, pause, and resume experiences.

Experience preview
You can preview any experience with a published or paused status. Doing so will help you understand what qualified contacts can see when they go to your site.

To preview an experience, click the experience name from the overview page. The Experience builder will load. Click the "Personalized Page" tab.

Experience builder

Once you click the "Create a new experience" button and select a URL to create an experience for, you will be directed to the Experience builder page.

On this page you can:

• View the page URL
• View the default page
• Preview the experience
• Edit any element on the personalized page
• Show or hide highlights of changed elements
• Publish, pause, or resume the experience

Default Page tab
The Default Page displays the page you want to create an experience for. This page is here for your reference. Items in this area cannot be edited.

Personalized Page tab
The personalized page will display the web page you're creating an experience for. This page features a visual editor and an element editor.

Visual editor
This editor displays your webpage by using an iframe. You can click any element to edit it. Elements that you can edit include:

• Text
• Image(s) that display on your site
• Button text

You will not be able to use this editor to use a different font, change the color of the page or the text, change the placement of the text.

Note that you can also revert changes made to any individual element in the editor by clicking the element then clicking the "revert changes" icon.

Element editor
This editor will appear on the far right of the screen when you click an element to edit.

• Clicking a text element will force a"Typography" box to appear where you can add new text
• Clicking an image element will force an "Image Source URL" field to appear where you can paste the URL of the image you wish to use
• Clicking the "Revert" option will revert to the most change you've made to the experience

Publish, Pause, Resume button
You can publish, pause, and resume an experience at any time.

• Publish button
  A "Publish" button will appear if an experience is in draft mode. Clicking this button will make the experience live for qualified contacts.
• Pause button
  A "Pause" button will appear if an experience is published. Clicking this button will stop the experience from running on your webpage.  
• Resume button
  A "Resume" button will appear if an experience is paused. Clicking this button will make this experience live for qualified contacts.