Campaigns Common Spam Check Errors

Below is a list of the most common Spam Check errors our customers see, and what you can do to fix them.

Refers to a muscle relaxant	Look for the phrases soma, cycl (cyclobenzaprine), flexeril, skelaxin, or zanaflex.
Sender email is commonly abused enduser mail provider	Do not use a Freemail from address like @gmail, @yahoo. You’ll want to use your own From email address.
No Description Available	Look for phrases: “gold dust” "Your...account" “Dr.”  "your compensation" And check to make sure the From Address of your email isn’t a freemail provider like @gmail.com, @yahoo.com or @yahoo.com.
BODY: No description available	Look for the phrase "Reply to this email..."
BODY: HTML has a low ratio of text to image area	Ignore
BODY: Message is 10% to 20% HTML obfuscation BODY: Message is 20% to 30% HTML obfuscation	Balance images and text ratio. Problem is likely that the content has too many images and very little text. Sometimes this is a false positive, due to the complex mobile responsive code generated by the email designer page.
URI: Uses %-escapes inside a URL's hostname	This can happen if you are using a personalization tag like %EMAIL%, which SpamAssassin will sometimes flag. You can ignore this because this will be populated at send time.
Make lots of money!	Remove the word "lucrative" or "profitable" from email text.
You use too many tags in your code	This is usually a false positive. SpamAssassin is seeing the complex code from our email designer and thinking that it's obscuring content.
Subject has exclamation mark and question mark	Remove '!' and/or '?' from subject lines.
BODY: Removal phrase right before a link	Remove the word 'Here" in 'Unsubscribe Here' at the footer of the email.
Subject contains "Your Family"	Don't use the phrase "your family."
Accessing a blacklisted URI or obscuring source of	Usually this happens with custom HTML. Look at the source of your URLs for your images. Most likely you copy/pasted a cached image from Gmail that is sourced from googleusercontent.com, which is very spammy. Instead upload the JPG/PNG to ActiveCampaign and insert it into their campaigns via the image manager, or host the image at your own domain.
Your message contains characteristics similar to those used by scammers	Remove phrase "your compensation."
A URI hostname has long a (6 characters or more) hexadecimal sequence. This looks suspicious	Check links for long number sequences like some abnormally formatted phone numbers. This can also happen if your account name has a long string of numbers like 1857105312.activehosted.com. Our Support Team can help you rename the account if this is the case.
Your message claims to be a "marketing partner" of the recipient. This is often filtered as spam.	Remove the phrase "marketing partner" or "network partner."
RAW: Message contains Dear but with no name	You opened your message with Dear but no actual first name. This might happen if you are using Dear %FIRST%, and SpamAssassin is not seeing an actual first name because the personalization tag isn’t populated yet.
BODY: Incorporates a tracking ID number	Look for a very long link or very long word with hyphens like Bestimmungs-Kraft-Session-2-Aufzeichnung that will trigger this rule.
Subject talks about losing pounds	Look for the phrase "lose pounds/lbs/weight" in the subject line.
UC_GIBBERISH_OBFU	Look for a phrase like "condizioni VANTAGGIOSISSIME quello", usually a false positive due to long words in non-english languages.
BODY: HTML: images with 2000-2400 bytes of words	The message is very short with just a little bit of text.
BODY: One Time Rip Off	Look for “one time” or “rip off” or a combination of those words within your campaign content.